Contact Us

We’re Here to Help 💛

Have a question about your order, one of our products, shipping, returns, or anything else?

Our team is happy to help. Simply send us an email and we’ll get back to you as soon as possible.

Get in Touch

📧 Email: support@soul-crafters.com

We aim to respond to all messages within 1–2 business days.

Questions About Your Order?

If you’re contacting us about an existing order, please include your order number in your email. This helps us find your order quickly and provide you with the best possible assistance.

Returns

If you would like to return an order, please contact us before sending your package back. This allows us to confirm your return and make sure we can identify your order and process your refund correctly.

Please do not send a return without contacting us first.

Our Address

Soul Crafters / JW Quality E-Commerce
Grefkenstraat 20
6443 EK Brunssum
The Netherlands

Please note that this address is our business and return address. Customer support is handled by email, so please contact us at support@soul-crafters.com before visiting or sending a return.

Have a question? Don’t hesitate to reach out. We’re always happy to help!

The Soul Crafters Team 🎨